How we work & pricing

Know the plan. Know the price.

A clear process, a written scope and transparent starting prices, so you know what you're getting before you commit.

Our process

Four steps. No surprises.

Whether it's a one-off project or ongoing management, every engagement follows the same approach.

  1. 01

    Understand the business

    We start with your goals, products, margins, accounts and constraints, so recommendations fit your business, not a template.

  2. 02

    Prioritize the opportunity

    We agree on the work that matters first, with a clear scope, owners and measures of progress, all in writing.

  3. 03

    Execute as one team

    Campaigns, content and operations are coordinated around the same commercial priorities. You always know what we're working on.

  4. 04

    Learn, refine, repeat

    We review results in context, explain what changed and why, and adapt the plan as your products, customers and marketplace evolve.

Engagements & pricing

Choose the level of support that fits.

Every engagement starts with a free audit, and you get a written proposal before any paid work begins. Final pricing depends on your scope.

One-time project

A focused piece of work with a defined outcome and a fixed fee.

Starting at [Price TBD] per project

  • Listing rewrites for priority products
  • Advertising account restructure
  • A+ Content or Brand Store build
  • Shopify setup or GA4 setup

Ongoing management

Continuous management of the channels you choose, billed monthly.

Starting at [Price TBD] per month

  • Agreed monthly priorities
  • Hands-on execution and account monitoring
  • Regular written updates and a change log
  • Monthly performance review call

What affects scope and price

  • Number of products, variations and brands
  • Number of marketplaces and sales channels
  • Which services you need, and how hands-on we are
  • Advertising budget and campaign complexity
  • The current state of your account and catalog

What every engagement includes

  • A written scope and proposal before paid work begins
  • Direct access to Shawn, the founder
  • You keep ownership of every account and asset
  • A record of the changes we make
  • Honest, plain-language reporting

FAQs

Before we get started.

Can't find your answer? Get in touch.

What does the free audit include?

A review of your listings and conversion, advertising, account health and catalog, plus Shopify and Google basics if they're relevant to you. You get a written report with a prioritized list of what to fix first, and an optional call to walk through it. There's no obligation to work with us afterward.

Can you manage our entire Amazon account?

Yes. A full-service engagement brings advertising, listings, creative, account health and commercial planning into one coordinated plan. We agree on responsibilities together before any work begins.

Who owns our accounts?

You do, always. Your Seller Central or Vendor Central account, Brand Registry, advertising accounts, store and Google properties stay in your name. You add us as a user with the permissions the work needs, and you can remove that access at any time. We'll never ask for your password.

Which ecommerce platforms do you support?

Amazon and Shopify are our core focus. We also offer scoped setup, catalog, optimization and support work for WooCommerce, BigCommerce, Wix and Squarespace Commerce. We review your platform and requirements before agreeing on the work.

How do Amazon's AI shopping assistant and AI search affect our listings?

Amazon's AI shopping assistant (Rufus) and AI-generated search answers draw on your listing content, images, reviews and customer questions to recommend products. That rewards listings that are complete, accurate and clearly structured, and that answer real shopper questions about use cases, sizing, materials and comparisons. We write and structure listings with this in mind. No one can guarantee how AI tools will rank or recommend a product.

Can you help with Google Analytics, Search Console and Business Profile?

Yes. We offer measurement setup and audits, search performance and indexing reviews, and Business Profile services for eligible businesses. Online-only stores usually don't qualify for a Business Profile, but they can still benefit from Analytics and Search Console.

Can we start with just one service?

Absolutely. A listing project, an advertising engagement or an account review is a good place to start. The work is scoped to the priorities you want to tackle first.

Do you work with new and established sellers?

Both. New sellers usually need a strong launch foundation; established brands may need optimization, operational support, or a plan for expansion.

How do you measure progress?

We agree on measures that fit your engagement, such as advertising efficiency, conversion rate, sales trends, stock availability and account health. Results are always reviewed alongside your business goals and market conditions, and reported in plain language.

Do you guarantee results?

No. Sales, rankings and visibility depend on competition, demand, product quality, pricing, reviews and other factors no agency controls. Anyone who guarantees results is guessing. What we commit to is disciplined execution, transparent reporting and continuous improvement.

How does pricing work?

Pricing depends on your catalog size, marketplaces, the services you need and the scope of the engagement. Our How we work page shows starting prices for each engagement type, and you'll get a written proposal before any paid work begins.

Next step

Find out where your growth is hiding.

Start with a free audit of your listings, advertising, account health and catalog, or book a call and talk it through.